Make Digital Reporting a New Year's Resolution!

by the AFCP Technology Committee

In keeping with our committee's mission to help our publishers harness the full potential of emerging technologies, the first "Digital Bytes" feature of the New Year asks, "What's in Your CVC Audit Report?" Here's a hint: If it's not the full range of Digital Data now measured under newly expanded "Paragraph Six," you are missing tremendous opportunities.

Adding to the established anchor analytics on general website activity and companion digital editions of publications, our audit reports now offer verified reporting for mobile-text marketing, social media, and email databases. The industry should welcome and embrace the new reporting opportunities, says tech entrepreneur, Joe Nicastro: "Websites, digital editions and social media statistics have become so vital to our industry. In the past we simply relied on our publication audits. Although those audits are a very important part of our industry, online statistics are becoming just as important if not more important."

"The reason being," Nicastro asserts, "is that advertisers hear more and more about online marketing, they know about companies like Facebook and Twitter as well as Google. They hear all the time they need to have an online presence to increase their business. Your online numbers become very important and can play a large role in increasing your print revenue. If your traffic to your website, digital editions  and other types of online media are growing it can show your advertisers as well as potential advertisers that your publications understand the need for traditional print but also understand online advertising and how it can help their businesses."

For publishers who have long embraced the existing digital reporting, the new opportunities offered under CVC's Paragraph Six are most welcome. However, not everyone is onboard with the "legacy metrics" according to CVC VP and digital lead, Jim Kennedy. "Currently 59% are reporting general website activity (6A)," he says, noting however that the industry still has room to grow from the "14% who present data for both web activity and digital editions." He is hopeful, as is the AFCP Digital Committee, the current industry reporting baseline will serve as a "springboard, as publications not only offer the banner ads, but begin to incorporate the other, expanded Paragraph 6 platforms into their programs for advertising opportunities."

Our industry has plenty of examples of success leveraging website analytics and digital metrics, and Delta Publications has done so for years. As an early adopter, Joe Mathes is excited about the expanded reporting and the opportunities it offers to enhance the conversations with prospective advertisers. "Today it's imperative to include digital information along with your CVC audit. Advertisers are hungry for digital data," he notes from experience, adding that, "in some cases more so than your circulation numbers. It doesn't matter if your numbers aren't great. To some advertisers, 1,000 unique visitors are more desirable than 10,000 copies in print."

"Reporting your text message advertising statistics is key to lending credibility to your product and will help lay the ground work for the future success of your text ad sales," adds Ken Ubert, President and Publisher of Hometown Publications - Express News. "We recently landed a large grocery store chain for Text It Advertising, our newspaper's retail mobile division, in large part due to being able to back-up our personal stats with third-party audit reporting. It is great that CVC will now be offering this to publishers, which is something the 'big guys' want to see."

The message from the trenches is simple, befitting a New Year's Resolution: "Include all your digital numbers, and you make your company as attractive as possible!" These sentiments are echoed by another tech entrepreneur and friend of the industry, Justin Gerena, who proclaims: "We're living in a media buyer's fantasy right now -- never before have they been able to make decision based on cold hard facts about exposure, reach, and results." His conclusion, that we should all want to do our easy homework here, notes that "CVC can't make it any easier to report digital circulation data. It's a no-brainer to report on digital reach, especially when you have vendors who can do it for you. No excuses when data is so readily available."